The staff was so friendly, everyone there was just excellent! The entire place was very clean. House keeping was excellent. I left them a little tip at the end of my stay. They also put fresh sealed water bottles each morning for the coffee maker which is nice (if you aren't from Mexico, do not drink tap water!) Excellent place overall and for the price and location I am very satisfied. It is the LGBTQ+ district, just so you know. I am not any of those, but it doesn't bother me or anything. It was a beautiful area and awesome people everywhere. But just letting you know it is VERY LGBTQ lol. Like, many of the shops are... well you'll see hahaha. Fun area, excellent restaurants.
Ryan
September 2024
Rooms were clean & comfortable. Breakfast was good. Staff very friendly and accommodating. Easy access to transit.
Dennis
April 2024
The hotel has large rooms and is located in a great location central to restaurants, nightlife and many of the city's great attractions.
Jose
Februari 2025
Our time in Mexico City was excellent, and we would like to thank Eurostars Zona Rosa and their staff for exemplary customer service. The entire front desk staff was great, including the doorman, and cleaning staff. They were so friendly and kind. The hotel was about a three-block walk to the Metro, which made it very easy to commute around the city. There are plenty of restaurants and stores in the neighborhood, which is a plus and very safe. Also, a 24hr pharmacy a few feet from the hotel. This will be important if you become ill. Lastly, we were there to celebrate my husband's birthday, and they were kind enough to bring him a little birthday cake. How sweet!! In all my travels across the world, I have never experienced such superb service. With that said, when we come back to town we will stay here again!! Gracias Eurostars Zona Rosa, les agradesco todo! - Gena and Justin
Justin
Juli 2022
I loved the cleanliness and friendliness of the staff. The shower was great with good pressure! It’s a really central location with lots of shops nearby. Lots of nightlife all around if you’re into that, but the rooms were mostly quiet apart from guests passing by.
Ashley
Februari 2025
Staff were nice, spoke English and there was a lady, we think the manager, who provided really great customer service. The room was big, decent views from 10th floor and housekeeping were consistently good. The shower temperature was great and beds very comfy! Super convenient location with all the shops nearby.
Mel
Mei 2022
The staff were all extremely friendly and helpful, especially the cleaning lady on the 9th floor. She was wonderful and very nice and patient. The upper floors were quiet and the noise from the outside nightlife was a hardly noticeable. Breakfast was a wonderful spread with many varieties of options. The water with fruit slices was a welcome treat after a hot day walking the many wonderful districts. Overall, a wonderful stay in a wonderful hotel staffed by wonderful people.
Stephen
Februari 2024
Good location, we felt safe, friendly staff, spacious room. At reception Diego was helpful when we checked in. Also Israel helped with luggage to the room. We had the privilege to meet the Manager, Mr Marcos who happened to be on site. He was friendly and easy to talk to.
Yuichi
Januari 2025
I used to love staying here as suites had jacuzzi and spacious plus quiet on top
Alfonso
April 2023
The staff @ concierge were always extremely friendly and helpful in all my requirements and questions. The location was ideal , as was the spacious suite . I always slept well. I appreciated the daily water bottles . The cleaners were very good. I felt safe and secure in my room .
Ian
Januari 2024